The list below outlines our main areas of work, but this is a fast-moving area and we are continuously adapting to the rapidly evolving needs of our Institute’s research.

Service AreaDetails
High Performance Computing Linux HPC clusters, SGI UV large memory systems, co-processors (Tesla, Xeon Phi)
HPC systems managment.
HPC cluster design, configuration and development
Support for end users.
Software installation, configuration and tuning.
Developing and managing the HPC environment.
Service Management and developmentInfrastructure monitoring and reporting
Strategic IT capacity planning
IT capital procurement
Enterprise Data StoragePetabyte scale storage systems for high throughput and high performance workflows.
Server hostingPhysical and virtual server hosting
Data Centre managementHardware installation and maintenance.
Data centre design and configuration.
Web platforms Webservers, CMS, Wiki etc.
Installation and hosting.
Analytical platformsInstallation and maintenance of common software platforms
Data transfer mechanismsProvision and support for software-based bulk data transfer/acceleration mechanisms.
Internal and external data transfer.
Training and documentationRegular "Introduction to HPC" workshops.
Beskpoke workshops/seminars on HPC/IT subjects
Maintain and develop HPC documenation (wiki)
End user supportScientific Computing Helpdesk.
Support via telephone, email or in person is free at the point of use for all staff at the Norwich Bioscience Institutes
3rd line support for Linux and OSX desktop
External communicationWe maintain active links with technical peers at other research organisations, major IT vendors/suppliers, relevant open source software communities and we are active in relevant UK/European/Internaional meetings and forums.
Funding application supportWe provide system design and costing support for IT aspects of research grant applications. We work closely with the Principle Investigator (PI) of a project to provide detailed costs estimates to reflect the requirements of the project.
Hardware and Software procurementFrom a £50 item of software to multi £million HPC and storage systems, we carry out the design and procurement of new hardware and software systems. Working with the NBIP Purchasing team, we run procurements using existing frameworks where possible, ensuring value for money and compliance with EU procurement law.