Support for NBI staff

Support from CIS is available to staff and visiting workers at the Norwich Bioscience Institutes:

The John Innes Centre

The Genome Analysis Centre

The Sainsbury Laboratory

The Institute of Food Research

You can visit CiS in person at our offices in Building26, contact us by internal telephone or email our support desk.

Full contact details can be found on the on our support site

HPC support documentation

For our support pages, documentation and background information regarding HPC clusters, SGI UV etc, please visit the our support site , or raise a Service Desk request at , both of which are currently only accessible when on site or VPN.

For “near to science” queries, your first point of contact will often be your Institute’s Head of Scientific Computing, or other departmental representative.